BILLING INFORMATION

How do I update the billing details for my auto payments?

Via the website:

  1. Go to http://clients.mindbodyonline.com/ws.asp?studioid=24182
  2. Log in. (Your user name: your email address)
  3. Follow the instructions on the screen.

Via the Barre Body app:

  1. From the menu select “My Account”
  2. Click on the image of the credit card (top right) to update your details
  3. Select Update Card to save

Please note that 3rd party apps such as Mindbody do not share your billing details with us, and therefore you are required to update the Barre Body app.

How can I change my payment method to a bank account instead of a credit card?

If you wish to change your payment method from credit card to direct debit from a bank account, then please email your request to clientlove@barrebody.com.au together with the following information:

– Account name

– Account Number

– BSB Number

– Type of Account (checking or savings)

Can I change my weekly payment day to a different day?

Yes, we are able to change the day that your payments are processed. Please bare in mind that there may be a few days between payments where you are not covered by your membership. During this time any classes attended will need to be paid for separately.

Can I pay for my membership in cash at the studio?

You are welcome to pay for a casual class or 10 class pass by cash in-studio, however as our memberships are a direct debit agreement via Ezidebit, you are unable to pay by cash at the studio.

Return to the Member Support Page.

If we haven’t answered your question above, feel free to email us and we will respond as soon as we can (Mon-Fri).