How do I cancel my membership?

Once you have fulfilled the minimum term of your contract, you are welcome to cancel your membership at any time by providing 7 days written notice to Please note this is the only method by which to cancel your membership.

How do I know my membership has been cancelled?

Once your membership has been cancelled you will receive a confirmation email from us with the date of effect, including the date of your last auto payment where applicable.

Return to the Member Support Page.

If we haven’t answered your question above, feel free to email us and we will respond as soon as we can (Mon-Fri).